IT Support Intern

Everacy

Negotiable Full TimeLong termInternOn-site

Date Posted

Posted 37 days ago

Location

Chhorepatan, Pokhara

Hours

40h / week

Salary

Negotiable

Description

We are seeking a reliable IT Support Intern to handle client queries, provide technical assistance over calls and chats, troubleshoot issues, and ensure clients receive timely and effective support for smooth system usage.

Skills Required

CommunicationPatienceProblem SolvingTime ManagementCustomer Service MindsetTeam collaboration

Key Responsibilities

Handle client queries via calls, chats, and support channels
Troubleshoot technical issues and provide timely resolutions
Guide clients in using company software and features
Escalate complex issues to technical teams when needed

Work & Experience

Basic understanding of software and technical troubleshooting
Good verbal and written communication skills
Ability to handle clients professionally and patiently
Quick learner with problem-solving mindset
Prior customer support experience
Familiarity with POS / SaaS systems
CRM / ticketing tool experience
Basic networking or IT knowledge

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